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Privacy Policy

The Tutors Online Privacy Policy
The Tutors Online LLC (hereafter referred to as The Tutors Online or We) is a reputable limited liability company registered in the State of New York in the United States. As a company dedicated to the protection of our employees, our valued Tutors and Tutees/Students, we take our users’ privacy seriously and we do our best to continually update all our company’s records, our management protocols, and our website design to ensure that we fully meet the United States data protection standard. We work diligently to protect the valuable information that our Tutors, our Tutees/Students, bloggers and all our employees share with us.


The Tutors Online Privacy Policy explains how we collect, use and share your personal data when you use our website and services.

The categories of information that The Tutors Online collects, holds and may share include:

  • Personal Information: Name, address, phone number, date of birth, profile picture, searches and payment details.
  • Profile Information: Tutors’ qualifications, experience, subjects taught, hourly rates, and availability.
  • Characteristics (such as ethnicity, language, nationality, country of birth, and correspondence between Tutor and Student/Tutee, feedback from Students).
  • Usage Information: Browsing history, search queries, session bookings, and page visits.
  • Technical Information: IP address, browser type, device information, and operating system.
  • Communication Information: Customer support inquiries, feedback forms, and chat messages.

The legal basis for which we use this information

The Tutors Online collects and uses information under the following legal bases.

  • Legitimate interests: the processing involves using your data in ways you would reasonably expect and which may have a minimal privacy effect.
  • Legal obligation: the processing is necessary for us to comply with the law (for example, submitting data to Government Departments and Agencies).

How we use information

  • Provide Services: Operate and maintain our platform, process transactions, manage accounts, and facilitate tutoring sessions.
  • Personalization: Recommend tutors and content based on interests and learning goals.
  • Communication: Notify you about account updates, session reminders, and policy changes.
  • Marketing: Send promotional materials and newsletters with your consent.
  • Analytics: Monitor performance and improve functionality and user experience.
  • Security: Protect against fraud and unauthorized access.

How we share your information

The Tutors Online may share information with:

  • Tutors: Share student’s contact details and learning goals to facilitate sessions.
  • Tutees/Students: Share tutors’ profiles to help Students choose suitable tutors.
  • Local authorities
  • Suppliers and contractors
  • Government departments
  • We do not store credit card information on our website

Why we share information

The Tutors Online does not share information with anyone without your consent unless the law and our administrative policies allow us to do it.
The Tutors Online is required to share certain data with official bodies (such as the United States Department of Labor and the United States Internal Revenue Service) on a statutory basis.

Data collection requirements

To be granted access to any information The Tutors Online holds, organizations must comply with strict terms and conditions covering the confidentiality and handling of the data, security arrangements, and retention and prudent use of the data.
The Tutors Online do not keep any data longer than necessary and we do not allow its use for any purpose other than that for which it has been collected. Should new processes or protocols be introduced into the organization or innovative uses of the data The Tutors Online holds, you will be kept informed at every stage.

Use of Cookies and Tracking Technologies

The Tutors Online uses the necessary cookies to enhance your experience.

  • To remember you on the site and to maintain your use of the site.
  • Data analysis or how many users are using the site.

Requesting access to your personal data

Under the United States Law, you have the right to request access to information about you that is held by The Tutors Online. To make a request for your personal information, contact The Tutors Online at info@thetutorsonline.com. We will process the request within 30 days.

You also have the right to:

  • Object to the processing of personal data that is likely to cause, or is causing, damage or distress
  • Prevent processing for the purpose of direct marketing
  • Object to decisions being taken by automated means
  • And in certain circumstances, have inaccurate personal data rectified, blocked, erased or destroyed.

If you have any concerns about the way The Tutors Online is collecting or using your personal data, we request that you share your concerns with us. This does not affect your right to complain to the New York State Attorney General’s office.

Direct marketing

As indicated above, The Tutors Online will only use your personal information to administer your account and to provide the products and services you have requested from us.

Your account

The Tutors Online website, thetutorsonline.com login section, and platform also allow you to view and manage your security settings and consent preferences. Manage your cookie preferences through browser settings.
In addition, The Tutors Online website reminds you of your rights to:

  • Access your personal data
  • Request the removal of data which is no longer relevant or being used
  • Change or withdraw consent at any time.

Changes in the Privacy Policy

The Tutors Online reserves the right to make changes to this privacy policy as deemed necessary or as required by law.
You will be notified through The Tutors Online website of any such changes and it will be perceived that you have read and accepted the updated version on your first use of the website thereafter.

The Tutors Online works with the following companies:

  • PayPal / PayPal Holdings Inc (USA) – The Tutors Online payment provider.
  • Stripe, Inc. (USA) – Provides online payment support to The Tutors Online website.
  • Google / Google LLC (USA) – Provides traffic analytics for The Tutors Online website.
  • Zoom Communications, Inc (USA) - Provides communication services to The Tutors Online, Tutors, and Students.
  • Namecheap, Inc. (USA) – Provides website support and hosting to The Tutors Online.

Your data may be shared with these companies to ensure The Tutors Online (thetutorsonline.com) can develop and maintain our services.

Third-Party Links

The Tutors Online is not responsible for the privacy practices of third-party websites linked from our platform. Review their privacy policies before sharing information.